We take a deep dive into how Corinna and Kurt create a connection with and market to their CSA members – a system that has resulted in them being 94% sold out seven months before their CSA program starts. We get some great insights into their focus on just five delivery sites, the customer research they’ve done to identify the mindset and practices of their long-term CSA membership, and how they’ve used that information to create a marketing system that attracts dedicated and highly qualified prospects to their CSA program. Then, we learn how they’ve created a system to provide new and renewing members with a roadmap to CSA success.
We also discuss the transition to full-time farming after years of splitting Kurt’s attention with an off-farm job, and how they’ve created – and continue to create – more downtime during the season to rest and rejuvenate.
Sponsors
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Quotes from the Show
[Corinna] I was really dialing into what are my superstars saying about my farm because I want to attract more of those kinds of people.
[Corinna] I think we need to stop trying to turn everyone into a CSA convert. And instead, identify the characteristics of our ideal customer, and do whatever we can to attract them.
[Kurt] We're in this for the long haul. And we're trying to get those right kind of people that are in for the long haul with us as well.
[Kurt] I get my batteries charged when I see my customers going crazy over my food.
Show Links
Corinna uses CovertKit to manage customer emails. (That’s an affiliate link, so I’ll get a little something if you use it to sign up for ConvertKit yourself.)
Kurt mentioned how important Mike Bollinger was to helping them find their direction for the farm. Check out his episode on the Farmer to Farmer Podcast!
Corinna really likes Amy Porterfield’s Online Marketing Made Easy podcast - I also recommend checking this
out as a way to really get into online marketing.
Corinna also recommends the Social Media Examiner podcast.